Dr. Lauren Hendren, our Founding Lead Veterinarian, brings over a decade of practice experience to our clinic. With a passion for challenging surgical procedures, abdominal ultrasound, dentistry, dermatology (especially ears), and internal medicine, Dr. Hendren prioritizes wellness care for dogs and cats, dedicated to nurturing the human-animal bond.

Her academic journey includes a BS in Communication from Northwestern University and a Doctorate of Veterinary Medicine from Auburn University. Dr. Hendren's background includes a former career as a musical theater actress, a love for reading, and occasional ventures into karaoke.

Originally from Lexington, KY (Go Cats!), Dr. Hendren and her husband, Jeff, have proudly called the Charlotte area home since 2014. Their family includes two wonderful children and a sweet Golden Retriever named Fiona.

Dr. Douglas A. Thieme, a proud graduate of Purdue University (Class of '83), has been a dedicated veterinarian for over four decades. After starting his career in southern Indiana, Dr. Thieme made the sunny switch to Fort Lauderdale in 1986, where he honed his skills under the guidance of Dr. E.E. (Pete) Seiler. Just two years later, when Dr. Seiler retired, Dr. Thieme took the reins and has been the heart and soul of the practice ever since.

Dr. Thieme’s passion lies in general practice and surgery, with a special fondness for dentistry. He treasures the long-lasting relationships he's built with his clients, some of whom have been with him since the very beginning. When he’s not in the clinic, Dr. Thieme is likely out for a run, shooting hoops, or enjoying quality time with his wife Erin, their four children—Mitchell, Maureen, Ryan, and Kathleen—and their furry family members: one cat and two dogs.

A leader in the veterinary community, Dr. Thieme is a past president of the Executive Association of Fort Lauderdale and an active member of several professional organizations, including the American Animal Hospital Association, the American Veterinary Medical Association, the Florida Veterinary Medical Association, and the Broward County Veterinary Medical Association.

Dr. Thieme's blend of expertise, experience, and genuine care makes him a trusted name in veterinary medicine and a beloved figure in the community.

Growing up, Mandy dreamed of being a lion tamer to bring fun to the circus. While her life took a different path, she began managing veterinary practices rather than taming a cageful of roaring lions. While in college working as a veterinary receptionist, she discovered her passion for the field and is able to surround herself with animals daily.

Mandy serves as the Hospital Manager at Moore Animal Hospital in Fort Collins, Colorado. Her diverse background in reception, kennel work, and management makes her an invaluable team member. Mandy enjoys connecting with both the pets and their owners, helping them with nutrition and dental care to ensure a longer, healthier life for their pets.

When Mandy's not visiting with hospital pets and their owners, she's relaxing at home with her six dogs and a cat who thinks it’s a dog. She’s also a movie buff and loves visiting nursing homes with her daughter, bringing joy to the residents.

Amy Baccam is proud to say she joined the SVP family in July 2017 at an early hospital number 26. Prior to joining SVP, Amy had 15+ years of industry experience ranging from credentialed technician (still current and very proud), Hospital Manager, multi-site hospital operations leader and national pet specialty program manager. During her time at SVP, she has had the opportunity to leverage her experience and bring to life the current newly-joined SVP hospital integration process and team.

On the Implementation side of her role, she partners with the support teams in SVP’s home office and in the field to help launch new programs and processes. Amy resides in beautiful St. Petersburg, Florida with her husband of 20 years Saikham and her French Bulldog, Gimlet.

Chris DeLand, our VP of Business Development, oversees the Florida, Kansas, Missouri, Nebraska and Iowa markets. Chris embarked on his journey with SVP at Hospital #75 in February 2019, bringing with him a wealth of experience from senior account manager roles with Zoetis and Abaxis Diagnostics.

With a remarkable 20 years of experience in both human and animal health, Chris is a seasoned professional with a unique skill set. Armed with a master's degree in Communications and an bachelor’s degree in Business Administration, both from the University of Central Florida, he takes pride in helping veterinarians explore exciting transition opportunities with SVP.

Having walked the path of a business owner himself, Chris understands the invaluable investment of time, labor, and emotion that goes into building a successful venture. Recognizing the importance of planning a suitable exit strategy, he brings a grounded perspective to the table.

A true Floridian at heart, Chris still calls Central Florida home, where he indulges in his passions for sailing, motorcycle adventures, real estate projects and all things basketball. When he's not immersed in the world of veterinary acquisitions, you can find him enjoying the company of his mischievous domestic longhair cat, Scooter.